The first axis – the patient’s right to receive optimal health services.
Be worthy of human dignity and with respect to values, cultural and religious beliefs.
Be based on honesty, fairness, politeness and kindness.
Regardless of any discrimination, including ethnic, cultural, religious, type of disease and gender.
Be based on current knowledge.
be based on the superiority of the patient’s interests.
Regarding the distribution of health resources, it should be based on justice and treatment priorities of patients.
It should be based on the coordination of the elements of care including prevention, diagnosis, treatment and rehabilitation.
along with the provision of all basic and necessary amenities and away from imposing pain and suffering and unnecessary restrictions.
Pay special attention to the rights of vulnerable groups in society, including children, pregnant women, the elderly, mental patients, prisoners, the mentally and physically disabled, and
people without guardians.
as soon as possible and with respect to the patient’s time.
Considering variables such as language, age and gender of service recipients.
In urgent and urgent care (emergency), it should be done regardless of its cost. In non-urgent (elective) cases, it should be based on defined criteria.
In urgent and urgent care (emergency), if it is not possible to provide appropriate services, it is necessary to transfer the patient to an equipped unit after providing the necessary services and the necessary explanations.
In the final stages of life, when the condition of the disease is irreversible and the death of the patient is imminent, it should be presented with the aim of maintaining his comfort. Comfort means reducing the patient’s pain and suffering, paying attention to the psychological, social, spiritual and emotional needs of him and his family at the time of death. The dying patient has the right to be with the person he wants in the last moments of his life.
The second axis – the information should be provided to the patient in a good way and in sufficient quantity.
The content of the information should include the following:
